Overview

Exactive's Proactive IT Support program has been designed to give organisations the highest levels of server and workstation up-time. A program of preventative maintenance ensures that the servers are always running at their optimum. The advanced server monitoring agents ensure that even more of the key components are monitored around the clock. Add that to the peace of mind of knowing that any IT issues you do have are covered with unlimited IT support, allowing you to budget better.

Here's what's included in our Advanced Server Monitoring:

• Internet connectivity so you're alerted when their connection drops.
• Server Performance Monitoring so you can spot overworked systems - and sell more upgrades.
• Bandwidth Checks that alert you when bandwidth constraints may be causing performance issues.
• Event Log Checks so you're alerted when specific events are - or are not - occurring.
• PING tests on network devices including printers, routers, remote offices and more.
• Windows Service Checks that alert you to failed Windows services.
• Disk Space Checks to ensure they won't crash into their limit.
• TCP Port Checks on your client's server, on any external server and even ISP services.
• RAID Health Checks to make sure all disks are working properly.
• SNMP Checks to monitor any SNMP-enabled device.
• File Size Check to alert you when any file or directory exceeds your threshold.
• Website Monitoring. To alert you when you're website is unavailable to your clients.

Do you need help right now? Then contact Exactive now and one of our highly skilled technicians will help resolve your issue for you.