Proactive IT Support

Overview

Exactive's Proactive IT Support program has been designed to give organisations the highest levels of server and workstation up-time. A program of preventative maintenance ensures that the servers are always running at their optimum. The advanced server monitoring agents ensure that even more of the key components are monitored around the clock. Add that to the peace of mind of knowing that any IT issues you do have are covered with unlimited IT support, allowing you to budget better.

Here's what's included in our Advanced Server Monitoring:

  • Internet connectivity
  • Server Performance Monitoring
  • Bandwidth Checks
  • Event Log Checks
  • PING tests on network devices
  • Windows Service Checks
  • Disk Space Checks
  • TCP Port Checks
  • RAID Health Checks
  • SNMP Checks
  • File Size Check
  • Website Monitoring
  • Patch Management with WSUS

Do you need help right now? Then contact Exactive now and one of our highly skilled technicians will help resolve your issue for you.

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